About Us
WHY CHOOSE PENANGSHUTTLE.COM
FOR YOUR AIRPORT TRANSFERS?
The Company has gained the reputation as the preferred choice of transport service provider in Penang with the proven safety records, highly experienced drivers, affordable rates, readily available vehicles and customer-oriented services. Customers’ safety remains as the utmost priority of the Company at all times.
About Penang Shuttle
Capital One Leisure Sdn Bhd (Penang Shuttle) was incorporated in March 2012 as an inbound tour and transport service provider in Penang. Started off the business with a small number of vehicles, Penang Shuttle has growth tremendously with a total fleet of 35 vehicles from economic, executive and luxurious sedans, to MPVs and coach as at to-date. The rapid growth in the business is greatly attributable to the high level of services provided by the dedicated team to the customers at all times.
Penang Shuttle’s services run 365 days all-year-round, and 24 hours round-the-clock. Penang Shuttle is the one-stop transport service provider with a diversified range of services that includes:
- Airport meet and greet service
- Transfer service
- Shuttle services
- Standard car, van , MPV, luxury car & coach for hire come with chauffeur driven
- Sightseeing tours
- Package tours
- Special interest tours
- Hotel reservation
- M.I.C.E. (Meeting, Incentive, Conference & Exhibition)
Safety
The Company only uses brand new vehicles which are rigorously maintained at timely interval. A monthly vehicle inspection is carried out by the management and the panel fleets maintenance company to ensure the vehicles in excellent and clean condition. All vehicles are licensed, insured, and equipped with “one point safety belt” to ensure the safety of the passengers.
Highly skilled chauffeurs
The drivers are employed after a thorough background check by our pre-employment background screening consultant. Our drivers are highly experienced and trained for safe defensive driving to ensure a smooth and safe journey. Besides, our driver and vehicle are always ready at the pick-up location BEFORE the appointed time to avoid any delay in your trip.
Affordable rates
Penang Shuttle provides high quality of shuttle service with affordable rates. Our rates are priced economically and published in our website upfront for customers’ reference. Customers can choose the type of vehicle according to their needs or preferences.
Customer-oriented services
In Penang Shuttle, we aspire to achieve ultimate customer’s satisfaction with our customer-oriented services. Customers can always rely on our helpful and friendly support staff to attend to your needs. We always assign a single point of contact (SPOC) to be in-charge of a project in order to minimize the communication breakdown. Our support staff is attentive to customers’ request and all the feedback or complaints are dealt with professionally via email within 3 working days.
Hassle-free online booking system
Penang Shuttle offers a hassle-free online booking system to the customers by cutting unnecessary waiting time. The secure and friendly booking system gives you a peace of mind with the order confirmed before the trip. Our dedicated support team is ready 24/7 to render assistance to the customer.
Our Vision
To become the top rated service provider in the travel and tour industry in the region.
Our Mission
Provide world class service and quality travel arrangements to our clients.