What information we collect from you?
Why we collect information from you?
Penang Shuttle collects information from you to better provide you with the required services, improve our service quality and enhance the quality of your experience with the Site. We would therefore use your personal information for the following purposes:
- Respond to queries or requests submitted by you
- Process orders or applications submitted by you
- Administer or otherwise carry out our obligations in relation to any agreement you have with us
- Anticipate and resolve problems with any services provided to you
- Create services that may meet your needs.
How does Penang Shuttle use information that it collects from the site?
Apart from using information about you to improve our service, Penang Shuttle may also use visitors’ information to monitor customer interest, to troubleshoot problems that may arise on our site and to protect against fraud or other criminal activity on our Site. We may also use information you provided to send you updates, notifications of changes to terms of our services or other important information about our services.
To optimize our services we may wish to use your personal data for direct marketing. As we respect your privacy we will only use your personal data for this purpose when you are aware thereof and if required we will request your consent prior to using your personal data for direct marketing. Please note that the supply of personal data by online form by you is voluntary.
How secure is my information with Penang Shuttle?
Penang Shuttle has incorporated appropriate safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected, and reasonable precautions are in place to protect these information from loss, misuse and modification. Penang Shuttle will not sell your information to any other organization. Your name and personal information will be reside in our database and will not be transferred, traded or sold to another organization.
Additionally, if at any time you wish us to stop using your information, please contact us as set us under “contact us” below. We will stop the use of your information as soon as it is reasonably possible to do so.
Penang Shuttle will review and enhance the privacy policies on a periodical basis and only authorized individuals are given access to the information of our customers. You hereby acknowledge that Penang Shuttle is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Terms and Modifications to Privacy Statement
Security Relating to Registration and Account Security
PenangShuttle.com users provide their real names and information, and here are some commitments you make to us relating to registering and maintaining the security of your account:
- You will not provide any false personal information on PenangShuttle.com, or create an account for anyone other than yourself without permission.
- You will not create more than one personal account.
- If we disable your account, you will not create another one without our permission.
- You will not use PenangShuttle.com if you are under 13.
- You will not use PenangShuttle.com if you are a convicted sex offender.
- You will keep your contact information accurate and up-to-date.
- You will not share your password (or in the case of developers, your secret key), let anyone else access your account, or do anything else that might jeopardize the security of your account.
- You will not transfer your account (including any Page or application you administer) to anyone without first getting our written permission.
- If you select a username or similar identifier for your account or Page, we reserve the right to remove or reclaim it if we believe it is appropriate (such as when a trademark owner complains about a username that does not closely relate to a user’s actual name).
Limitations of Liability
Penang Shuttle will not be responsible for delays caused by the weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our reasonable control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.